Sen. Franken announces his office has closed over 10,000 cases from constituents seeking help

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Washington, D.C. — U.S. Sen. Al Franken (D-Minn.) today (Tuesday, Feb. 5) announced that he has successfully closed the constituent cases of more than 10,000 Minnesotans who have reached out to his office for help.

“Getting things done for Minnesotans is one of the most rewarding parts of being a senator, and one of my most important responsibilities,” said Sen. Franken. “In many cases, I’ve heard from Minnesotans who have had trouble trying to navigate federal agencies, and just need a little help getting the attention of the right people. Helping Minnesotans is why I came to the Senate and I look forward to helping many more.”

As part of his constituent work, Sen. Franken has helped Minnesotans get their Social Security Disability benefits, solve problems with their federal income tax returns, expedite visa or passport applications, and many more matters:
• Gail “Bud” Freeman returned from his service in World War II without any of the medals he had earned. The Freeman family reached out to Sen. Franken’s office to tell him of Mr. Freeman’s honorable service. Sen. Franken worked with the military on Mr. Freeman’s behalf to secure the service medals he had earned.

• Sen. Franken successfully helped the Brown family GM dealership in Faribault “break through the bureaucracy” to retain their dealership when it was slated to be removed from the GM network. Sen. Franken appealed to GM on the Brown family’s behalf to advocate for their long record of success, the health of their franchise, and their importance in the community. Now the dealership is still able to provide jobs and service to people in the Faribault community.

• The Bukjiok family hadn’t seen their father for 15 years and had been struggling to obtain a visa for him to join them in Minnesota. The family turned to Sen. Franken for help and he successfully worked with the National Visa Center to make sure Mr. Bukjiok’s case was heard. Just last week the family was reunited after a decade and a half being separated.

Minnesotans who are having trouble solving a problem with a federal agency can visit Sen. Franken’s website for more information.


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