BBB to host phone banks to educate consumers in Minnesota, North Dakota

Saint Paul, Minnesota – National Consumer Protection Week, March 4-10, is an annual effort led by the U.S. Federal Trade Commission (FTC) to educate the public on how to protect themselves and their pocketbooks from scams and fraudulent offers.

In conjunction with National Consumer Protection Week, the Better Business Bureau of Minnesota and North Dakota (BBB) will be making multiple media appearances, as well as hosting two televised phone banks to educate the public, provide information and answer questions from consumers regarding scams or unscrupulous business practices.

“Like the FTC, our goal at the BBB is to protect consumers year-round,” said Dana Badgerow, President and CEO of the BBB. “However, the focus of National Consumer Protection Week is to show the public all the steps they can take to shield themselves from shady offers.”

In both Minnesota and North Dakota, trained BBB staff will take questions from the public via the following televised events:

Monday, March 5 – The BBB will host a televised phone bank during KSTP’s midday and evening newscasts, answering consumer questions about suspected schemes, as well as providing helpful tips and free BBB Business Reviews.

Thursday, March 8 – In conjunction with the BBB, Valley News Live (KVLY-TV) in Fargo, North Dakota will be hosting an all-day Scam-A-Thon, featuring interviews with BBB staff during their morning and midday news broadcasts. Evening newscasts will feature stories on area scams and misleading business practices. BBB staff will be available to answer questions from the public all day from 8 a.m. to 6:30 p.m. Consumers can call 800-646-6222 with their questions.

BBB staff will also appear as featured guests providing advice on consumer protection on the following dates and media outlets:

March 4. 8 a.m., KSTP’s Sunday morning news.
March 8. 6 a.m., KAAL-TV’s (in Rochester) morning news.
March 9, 3 p.m., KSTP’s Twin Cities Live.
March 10 – KSTP’s Saturday morning news.

BBB Resource Specialists handle calls from the public and offer pre-purchase guidance each week year-round from 8 a.m. to 5 p.m. Free BBB Business Reviews are available 24 hours a day at wws.bbb.org.  For more advice on managing your money and avoiding scams, visit www.bbb.org/us/Consumer-Tips/.

The mission of the Better Business Bureau is to be the leader in building marketplace trust by promoting, through self-regulation, the highest standards of business ethics and conduct, and to instill confidence in responsible businesses through programs of education and action that inform, assist and protect the general public.

BBB hours of operation are 8 a.m. to 5 p.m. Monday through Friday. Contact the BBB at www.bbb.org or 651-699-1111, toll-free at 1-800-646-6222. Visit the BBB’s Centennial website at www.bbbis100.org.

 

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